London: A three-year-old made an “incredible” 999 call after her heavily preganant mother fell down the stairs and was knocked unconscious. The toddler managed to give the ambulance staff her name and address, telling them she was giving her mother a “cuddle” and looking after her.
Emma, whose surname has not been disclosed, told the call handler that her mother, Catherine, had banged her head but was not bleeding. However, the fall, in which Catherine had landed on her stomach, had triggered an early labour.
Emma managed to keep talking during the 11-minute call, even checking the door was unlocked, until the ambulance crew arrived. The paramedics took Catherine to hospital where she was treated to ensure she didn’t give birth seven weeks early.
Now Emma is to receive a bravery award for the call she made in November from their Nailsea home in Somerset. Catherine, who has since given birth to a healthy baby son, said: “I do not recall a great deal about the incident, but by all accounts Emma was absolutely amazing and so knowledgeable and calm.
“I think this highlights how important it is to teach your child how to call 999 because they are never too young to put what they’ve learnt into practice.
“I couldn’t be more proud of Emma and am really pleased that the ambulance service is presenting her with a certificate. “Emma, now four, had picked up the emergency advice during a family discussion with her five-year-old brother who had been learning about dialling 999 at school.
Ambulance call handler Sarah Morris said: “When I first spoke to the little girl I knew that she was young, but was amazed to discover that she was only three.
“The amount of detail she was able to provide was incredible; she answered every question I put to her more calmly than most adults under similar circumstances.
“It will be a pleasure to meet Emma and her family and the certificate is extremely well deserved. Well done to her.” Alison Beresford, who was one of the ambulance crew said: “If it wasn’t for Emma’s bravery the outcome of this incident might have been very different and we would like to personally thank her for being so brave.”