Kolkata: Minister for Consumer Affairs & Self Help Group & Self-Employment Sadhan
Pandey convened a meeting with Ultadanga auto drivers of six routes and the unions to curb the ongoing auto-menace at Ultadanga. He strongly gave a message to the auto-drivers that the safety and comfort of the passengers are their main concern.
The auto-drivers plying in routes such as Ultadanga-Salt Lake, Ultadanga-Sova Bazaar, Ultadanga-Nimtala, Ultadanga-Manicktala and Ultadanga-Baguiati cause the maximum chaos, as alleged.
Four things were discussed in the meeting. Using other routes to ply passengers, hiking fares unnecessarily, bad behavior of auto drivers, plying passengers through their own decided routes – were the things discussed. The passengers have accused the auto-drivers of taking Rs 60 for a Rs 25 fare.
Sadhan instructed t he drivers to be more cautious when carrying passengers. They cannot drop them in the middle of the route or ask for any amount of fare. A board will be set up in the auto-stand where a list of the auto-fares for different routes will be written. This chart will be followed.
The minister also instructed the passengers to note the auto’s number and lodge a complaint with the consumers safety department if he/she falls into any problem. The department will look into the matter thoroughly and if proved right then the auto-drivers will be penalised.
The following numbers have been provided by the minister where passengers can complain if he/she falls into trouble.
Ultadanga Traffic Guard
Ultadanga Police Station
Manicktala Police Station
A complaint box will also be kept near the Ultadanga station. Anyone can write their problems and put the paper inside the box. It would be checked daily and based on the complaints, action will be taken.