Kolkata: Metro railway services in Kolkata was briefly affected on Friday during peak office hours as doors failed to open in a non-AC rake of a Dum Dum bound train at Shahid Khudiram Metro Station.
A Metro Railway spokesperson said that soon after the train reached Shahid Khudiram metro station, passengers waiting to alight could not do so as the doors refused to open.
Panic gripped the passengers as the situation remained unchanged even after some time.
Technicians, senior officials, police and security personnel were called in immediately, who finally managed to open the doors and evacuate the passengers.
The old rake was sent back to the carshed for a thorough check and necessary repair was carried out before putting it back into operation, the spokesperson said adding normal operation was restored within a few minutes.