Mega App ‘Hind Rail’ To Solve All Queries


New Delhi: Come June, all your train travel-related queries will be answered through one mega application which would incorporate most of the existing railways’ apps.

Likely to be named HindRail, the new app will be developed by the Indian Railways and will work as a full-fledged inquiry system providing information on arrivals, departures, delays, cancellations, platform number, running status and berth availability.

Besides, it will also offer booking of taxis, porter services, retiring rooms, hotels, tour packages, e-catering and other travel-related needs.

Also Read: Railways App To Integrate All Passenger Services

The Railways will offer all these services on a revenue-sharing model with the service providers.

Thus, the app will serve as a revenue-earning platform for the public transporter and is slated to have a business potential of Rs 100 crore every year.

The Railways often finds itself flooded with complaints from passengers about not getting reliable information on train running status, especially when they run late.

Mohd Jamshed, Railway Board member (traffic), acknowledges that there are problems in disseminating accurate information on delays. But, he says, the new app will address all these issues.

“The new app will be launched in June and it will not only give you information, you can also track trains through it,” he said.

Currently, there are several apps operated by the Indian Railways which provide various kinds of services. These include the CMS App for complaint management system.

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