Kolkata: In the Age of tecnology, repairing of roads get a new dimension hrough WhatsApp. It is just a message away now.Kolkata Municipal Corporation is coming up with a dedicated number where you can send photos of broken roads and get them repaired in 48 hours. All you have to do is take click a photo and WhatsApp it to the soon-to-be-announced KMC number, giving the exact address and the nearest landmark. After receiving the photographs, a team from the borough will visit the spot immediately to make a preliminary study o the damage. The pic has to be taken at a distance of 10 feet from the spot so that the KMC officials get a better look at the cracks and crevices.
There are around 4,000 km of roads in Kolkata, of which 1,800 km is repaired every year by the civic authorities. The complaints will be collected centrally , sorted and handed out to the respective borough offices. Soon, residents can WhatsApp their complaint if a streetlight is defunct or a beautified road needs maintenance.