Mumbai: Personal data of around 1 crore customers is feared to have been stolen from the server of the e-ticketing portal Indian Railway Catering and Tourism Corporation (IRCTC), thus raising fears of safety and security.
IRCTC is India’s largest e-commerce website, lakhs of transactions are conducted every day. Customers provide details like Pan Card numbers while filling up online reservation forms. A senior railway official said, “Somebody can create forged documents on the basis of the stolen data.”
An IRCTC source said, “The data is a valuable asset and can be sold to corporations who may use it for targeting potential consumers.” IRCTC officials say the Maharashtra government has been alerted. The state’s additional chief secretary (home), KP Bakshi, confirmed to TOI that the state police had alerted the railways, but refused to give any more details.