MUMBAI: An Indigo woman passenger was stopped from boarding a flight on Monday as the airline officials found the dress she was wearing to be objectionable. Airline dress codes are not applicable to fare-paying passengers.
The woman, a former employee of Indigo, was wearing a frock that ended above her knee. Her brother is currently an Indigo employee and she was traveling on an air ticket provided by the airline for free to its staff and their kin.
According to an airline official, since the woman was using the “staff leisure travel privileges”, and they were bound to follow the dress code laid down by the airline.”
The dress code allows knee-length dresses, but that does not mean that any employee or their kin wearing a dress that stops above the knee should have been questioned. The manner in which the matter was handled was inappropriate,” said the official adding that they will sensitize their employees to this issue.
“We regret that an IndiGo passenger experienced an untoward behaviour at the Mumbai airport. As per the guidelines outlined, employees and the nominated family members are required to maintain a specific dress code, as and when they fly with the airline under the staff leisure travel privileges.” said the airline statement.