Love dogs? If you also own one then you can relate to the stress of finding a boarding for your pet every time you decide to go on a vacation. But Deepak Chawla decided to do more than just provide a boarding solution for pet owners. A hotelier by profession, he decided to channel his experience of nearly two decades and opened India’s first ever luxury hotel for pets which has everything you can imagine to pamper your pet.
The six-floor, 12000 sq ft property in Gurugram that opened for operations in December 2017 boasts of a dog cafe, luxury suites, pet spa, pet clinic, swimming pool and more. But what’s the story behind the idea? Tapping into the growing number of household dogs In India or something else?
Watch the video to find out.
With velvet beds, a relaxing spa, 24-hour medical care and a fully stocked bar – Critterati sounds like the ultimate luxury hotel.
But rather than cater for humans, the hotel in the Indian city of Gurugram is the first in South Asia to be exclusively for dogs.Owners can book in their pets for a $70-a-night stay (£52) in one of the suites at Critterati or send them for a day trip.The hotel is a world away from the daily struggle to survive for India’s estimated 30million strays, as breeds such as St Bernards, Labradors and Lhasa Apsos can now enjoy the life of a pampered pooch.Chief executive Deepak Chawla opened Critterati to offer the wealthy an alternative to more down-at-heel facilities in India.
He said: ‘No decent dog owner would want his dog to stay in those places. ‘An animal is more loyal than human beings, they will do anything for us so they deserve it.’
The top-of-the range Critterati suite offers a giant bed with velvet headboard, television and private dog-flap leading onto a balcony.There is a swimming pool, a spa with ayurvedic massage oils and a vet on 24-hour call, while a medical unit with operating theatre is being built.A dog cafe serves rice and chicken and the menu also features muffins, pancakes and ice-cream, with bacon and vanilla a particular favourite, all washed down with non-alcoholic dog beer from Belgium. Mr Chawla says in standard kennels animals can be left alone for long hours.
He explained: ‘Here things are quite different. It starts from 7am with potty breaks, then breakfast, then again a potty break, then play sessions for around two hours, then swimming sessions, then again play sessions, plus time in the café.’Unlike the streetwise hounds waiting outside for scraps, Critterati clients have their every need met and their owners, many of whom refer to themselves as ‘parents’, think it is money well spent.
Ashish Arora, a hotel chain executive, says he has no qualms about indulging Rubo the Labrador.
Mr Arora said: ‘He loves coconut water and vitamin water. He tells me he wants to eat chicken, so he eats it every day.‘I keep spending quite a bit. I don’t mind, it is like you are spending on a child.’
The facility is riding a wave of growing love for pets as the Asian giant’s economy hits new heights.The number of household dogs in India has risen from two million in 2002 to an estimated 15million in 2016.