Meerut: After having been ‘misbehaved’ by the railway staff during her journey in a three tier AC train, Priya Parashar’s agony was brought to the notice of Suresh Prabhu by a tweet and a team of railway police arrived at her help from Meerut city station.
In a series of tweets, Parashar and her male friend – with whom she was travelling – mentioned that she asked the railway staff the reason behind not providing packaged Neer water bottle on train to which the staff allegedly misbehaved.
“I am so thankful to the railway authorities to have taken swift action. I was travelling along with my friend in Golden Temple mail train on Saturday night, when a staff person named Yogendra from pantry car misbehaved with me. I asked him as to why was he providing cheap packaged water in place of Rail Neer – packaged water of Railways. In his response, he snatched the cheap water bottle from my hand deliberately and shouted on me. I was shocked,” said Priya, who was on board AC three-tier Golden Mail train.
The incident took place on Saturday at 8:30pm after which Priya and his male friend tweeted to @RailMinIndia. “@RailMinIndia GoldenTemple mailA.C.Staf desn’t knw hw 2 talk 2 females.Seling cheap botled water instead f rail neer,” read Shashank Shekhar’s tweet from his Twitter handle ?@shashank130286.
“My phone signals were a little erratic so I told Shashank to tweet in my place. I didn’t know whether swift action will come but just thought why not take help of Twitter,” said Priya, who had taken the train from Mumbai to Amritsar. She is otherwise a resident of Patna working in Mumbai.
Priya later tweeted from her Twitter handle @priyaparashar, “Railway A.C.Staff misbehaved after questioned why not Rail Neer(official packaged water bottle) being sold.Indian railways bad.Staff worse.”
Soon after her tweet, she was told to share her PNR number and contact number after which she got a call from someone in the Railways and assured of quick help. Because her next railway station was Meerut, the Railway Police Force on Meerut city station came to her rescue and took the staff person with them and fined him with a certain amount – which Priya was later told by rail authorities via phone.
She later tweeted, “Thanks #MinistryofRailway for the prompt response. Your support is appreciated. RPF Meerut Team was really helpful.”