New Delhi: Communications technology and services leader Ericsson successfully deployed an end-to-end OSS fulfillment suite for Reliance Jio Infocomm Ltd., the world’s fastest-growing operator.
This OSS deployment includes order management, inventory management and activation solutions. The deployment has helped Jio achieve faster onboarding and provide quality service to its 100 million users.
“The deployment of the OSS stack by Ericsson, which by far is the largest deployment by any single operator anywhere in the world, is helping us in critical areas like order management and activation solutions thereby giving customers an enhanced user experience,” said Jyotindra Thacker, President, Reliance Jio Infocomm Ltd.
Ericsson OSS/BSS service fulfillment solutions are designed to streamline and simplify offer creation and automate fulfillment processes. Ericsson’s catalog and component-based approach helps operators better manage the entire product and order lifecycle, giving them the service agility they need across all the process areas involved, from planning to activation.
“The OSS platform is robust, scalable and fully supports Jio’s ambitious expansion plans. With proven capabilities in OSS/ BSS and system integration, Ericsson will continue to partner Jio in enabling its vision of providing a future-ready network for every Indian,” added Paolo Colella, Head of Ericsson India.