New Delhi: The Delhi airport on Saturday rolled out portable, common use check-in device for the first time in the country, which is expected to reduce flight check-in time significantly at India’s busiest aerodrome.
The hand-held vMUSE portable check-in facility offers a cost effective way to accommodate rapid passenger growth at the airport, Delhi International Airport Limited (DIAL) said in a release.
The specialised check-in tool helps reduce queues, eases check-in process and enables airlines to offer an added level of service to their passengers, it said. The mobile device was launched after successful trial at Terminal 3 of the Indira Gandhi International (IGI) Airport.
The IGI Airport is operated by joint-venture DIAL, in which diversified group GMR, Airports Authority of India (AAI) and Germany’s Fraport are stakeholders. The Delhi airport, which went into private hands in 2006, retained the number one position in 25-40 Million Passengers Per Annum (MPPA) category for the second consecutive time.
The passenger traffic at the Delhi airport spiked 18.1 per cent last fiscal to 48.42 million as compared to 40.98 million passengers who arrived and departed in FY15.
“We are happy to introduce this commuter friendly technology at our Delhi airport. This would make passenger check-in a very smooth affair at the country’s busiest airport. This is a step forward towards our commitment of achieving the Prime Minister’s ‘Digital India’ vision and we are proud to be the only airport in India to introduce this facility,” DIAL Chief Executive Officer I Prabhakara Rao said.
This digital initiative would ensure better queue management at the airport, especially during peak hours, and during winter and monsoon seasons when weather may cause flight operations irregular due to delays and disruptions, he said.
During the trial, an average of 8-10 per cent of commuters experienced smooth check-in through this Wi-Fi enabled gadget, which has a Bluetooth-based printer attached to it to print the boarding pass.