Guwahati: In the wake of rising crime in the state, Assam Police on Saturday launched a helpline to assist railway passengers in distress.
The helpline — 1512 — was formally launched by chief minister Tarun Gogoi in the presence of state DGP Khagen Sarma and top railway officials.
“We have been concerned about the safety of railway passengers for a long time. I hope this initiative will help people solve their problems and travel in trains comfortably,” Gogoi said.
A passenger in distress can dial 1512 to lodge a complaint. An escort team will respond instantly. The area of service of the helpline will cover the whole state.