Kolkata: Bharti Airtel Limited, a leading global telecommunications company with operations in 20 countries across Asia and Africa, announced the launch of its 10th Company-Owned-Company-Operated (COCO) Airtel retail store in Kolkata with the launch of a new store at Gariahat. With this, Airtel now has 12 stores across West Bengal. These all new Airtel stores are in line with the company’s long term drive towards delivering the best service experience for customers and will offer end-to-end service support for their Airtel mobile, dongle and broadband connections.
What can customers look forward in this new Airtel Stores?
1. New and well trained staff
2. Quick attention to service requests and complaints redressal
3. Superfast activation that allows customers to ‘Walk out working’
4. Choose from vast collection of mobile devices at competitive prices
5. Take help of data-savvy staff to pick a mobile device of choice
6. Easy transfer of all phone content / contacts / data to new device
Commenting on the launch of its new Airtel Store at Gariahaat , CEO –West Bengal & Odisha, Bharti Airtel Limited said, “With close to 240 million customers across India, we at Airtel are constantly thinking of new ways of delivering the best service experience for customers. Aside our commitment to providing customers with the best and latest technology – customer relationships are at the very core of the Airtel experience. The all new Company-Owned-Company-Operated Airtel stores leverage the best of retail practices and technology to offer a superior service experience to customers walking into our outlets.”In West Bengal, including the new store in Gariahaat, 12Airtel stores have opened across key locations, in Gariahat, Kankurgachi, Sarat Bose Road, Camac Street, Tollygunj, Sector V Saltlake and City Center (Saltlake) in Kolkata and one each in Serampore, Barasat, Dumdum, Durgapur and Siliguri.
The new stores have a universal look & feel across all outlets in the country. All Airtel stores are conveniently located at key recreational hubs across the country providing easy access to customers.